Edgepoint
Ad-hoc IT Support for NZ Businesses
Get fast, expert help when something breaks. We provide responsive, on-demand support without long contracts.
Direct answer
Ad-hoc IT support is on-demand assistance for one-off issues like outages, device problems, or software errors. It’s ideal when you need quick troubleshooting, fixes, or advice without a monthly managed services contract.
What's included
- Rapid remote troubleshooting
- Onsite support when required
- Device and software fixes
- Network and connectivity checks
- Data recovery guidance
- Clear next-step recommendations
Ready for clear recommendations?
Who it's for
- Businesses without in-house IT
- Teams needing quick fixes for urgent issues
- Companies between IT providers
- Projects requiring short-term IT support
How it works
Step 1
Request support
Tell us what’s happening and which systems are affected.
Step 2
Diagnose and resolve
We troubleshoot quickly and apply the best fix to restore service.
Step 3
Document and advise
You receive clear notes and recommendations to prevent repeats.
Pricing approach
Pricing is based on the size of your environment, security requirements, and level of ongoing support. After an initial assessment, we provide clear recommendations and a tailored quote with no surprises.
Want to see the next steps?